Rates:
  All prices are normally net unless otherwise specified &   are subject to change only  due to unavoidable circumstances.
                              
Payment: 
                                A deposit of 20% of the quoted price is   required upon booking.                            The balance must reach us in Nairobi not less   than 21 days prior to the commencement of the tour.                            In cases where the booking are made 21 days   before the commencement of the tour, full payment must accompany your   requirements.
                              
                            
Alterations to Tours 
                              The Company, in its absolute discretion,   reserves the right to alter any route or other arrangements; offer   substitutes; or to completely cancel the whole or any portion of a tour,   should conditions necessitate. The right is also reserved to decline   the acceptance of any person as a member of a tour should the presence   of that person be prejudicial to the good conduct of the tour or be   contrary to the prevailing laws of Kenya. 
                              
                            
Cancellation / No Show Fees 
                              (Conditions imposed by Safari Lodges and Hotels) 
                              Certain safari lodges, hotels, railway and   other carriers charge cancellation/ no show fees depending upon the   length of notice given. These fees and any other expenses will be   charged in accordance with the costs incurred by our company. 
                              
                            
Refunds: 
                              In the event of the receipt of notice of a   total conciliation 40 or more days prior to the commencement of a tour, a   full refund will be made, less:- 
                              Cancellation fees imposed by lodges, hotels, transportations etc. 
                              Any disbursement and administration expenses incurred by us. 
                              If notice of the cancellation is received   less than 4 days prior to the commencement of the tour, the right is   reserved to retain full payment. 
                            
Cancellation Charges: 
                              Cancellations must be received in writing   and charges are assessed depending on the number of days prior to the   start of the tour that notice of cancellation is received, as follows:
                            
                              
                               
                                  
                                    | 40-60 days  | 
                                         | 
                                        Full refund less US $ 50.00 per person administrative fees. | 
                                      
                                  
                                    | 15-40 days  | 
                                         | 
                                        25% of total tour    price | 
                                      
                                  
                                    | 4-14 days  | 
                                         | 
                                        35% of total tour    price | 
                                      
                                  
                                    | Under 4 days  | 
                                         | 
                                        No refund | 
                                      
                                  
                              
                                                       
Due   to the local traveling conditions, such as the unavailability of   accommodation and weather, the order of the itinerary may be altered.   Big Five Tours & Safaris Ltd. Reserves the right to withdraw a   safari or any part thereof and to make alterations in the itinerary of   any safari.